As coats are made to the measurements you provide, we do not provide a refund if the coat does not fit due to incorrect measurements.. Manufacture fault returns will be excepted if coat is returned within 14 days (30day if international) so long as coat has not been warn and is returned with tag attached. A refund or replacement will be offered once original coat has been returned postage at your expense.

Of course some measurements provided by customers match an off the rack, pre made coat so its always worth emailing me to see if we can help at all.We am to please and over 25 yrs (8years of me owning the business) and many many orders we have had very few returns.